Average Score (370 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

370 Ratings

4.8 Average

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  • Patrick C.07-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Everything was done correctly the first time easy and easy out and People were friendly

  • Bryanna Z.07-22-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Stephen R.07-21-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    I love my ID 4 even though it's been it's been very difficult and frustrating dealing with Flow Volkswagon since the very day I picked up my car. If I did not have to deal with Flow I would own the new bus! I wont buy it even though my heart is sold on it, because I will not give Flow the business for service loyalty.

  • Therese R.07-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    My vehicle was serviced on time and to my satisfaction.

  • Marwan H.07-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Easy to check in. Courteous, pleasant reception. Everything was timely as expected.

  • Paul H.07-19-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Friendly, efficient, competent service consultant (John). Work was quickly completed. Excellent updates during the process.

  • Lisa B.07-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Prompt, friendly service and very thorough service on my car

  • Lynda W.07-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Everyone kind and helpful

  • Robert M.07-15-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Steve Olson is a super salesman that really helped get me the Buzz fixed with the recalls before delivery

  • Michael J.07-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    No improvement needed. Tiffany does a very good job.