Average Score (370 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

370 Ratings

4.8 Average

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  • Regina B.07-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Always courteous, informative and helpful, only doing the work I approve, making sure I have a way home while I wait. I really appreciate the kindness and quality work done at Flow VW!!

  • Lisa H.07-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    The service advisor, John, was friendly and informative.

  • Jeremy S.07-29-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Samantha W.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Staff were very helpful and communicative through repair process

  • John H.07-28-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Team was very helpful

  • Brian O.07-28-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Arthea R.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Leverne F.07-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    John Svitilla our service manager is absolutely the best of the best. He is very accommodating, professional, and friendly. We alawys ask for John. Extremely honest and trustworthy. The VW service department is the best. The repair jobs are always to a high standard.

  • Laura R.07-27-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Tiffany always takes great care of us! Appreciate the personalized service approach.

  • Rosalie A.07-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Courteous, professional, timely