Average Score (370 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

370 Ratings

4.8 Average

Models
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  • Richard D.08-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Kelly W.08-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    We felt heard and cared for in our car buying process. Brendan stuck with us through the whole process, which included several different trips to the dealership, many test drives while we got clarity about our needs.

  • Perry B.08-05-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

  • David B.08-01-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Jackie was friendly and helpful.

  • Christian B.07-31-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    Fansastic service, very knowledgeable and polite.

  • Trina M.07-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Always excellent service and usually always done when told

  • Tina H.07-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Michael M.07-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Kristin B.07-30-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    We had a fantastic experience with Flow Volkswagen of Asheville. Brendan was amazing to work with and my husband and I agreed that this was our best car purchase experience yet.

  • Kathleen P.07-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Service staff were prompt, courteous and attended to all issues related to my service appointment in a professional manner. I also requested help in learning more about trading in my Jetta. I was escorted promptly to a sales rep.