Average Score (370 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

370 Ratings

4.8 Average

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  • Charles T.08-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Julia C.08-16-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Anthony E.08-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I was informed that my first of two complimentary service visits had EXPIRED! At time of the sale, I was only told complimentary service at 10k and 20 k miles. I brought my car in at 9,900 miles. How does it expire?

  • Ann G.08-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Flow has always taken care of any problem that I have had with the many cars that I have purchased from them.

  • Lucy C.08-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    My car was ready to drive away when my son and I arrived. Morgan was most helpful keeping me updated and clarifying every question I asked. I am waiting for a reply from her first thing in the morning and for a second copy of the recommendation from Asheville Volk to take to my local AutoService

  • James H.08-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Billie B.08-09-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Brian P.08-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    John with service dept did an outstanding job keeping me updated and progress of work

  • Pamela P.08-07-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Morgan my office assistant kept Morgan my consultant kept me in the loop and the appointment was quick and on time

  • Tobey W.08-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    John was amazing by keeping me updated about how my car repair was progressing!