Average Score (370 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

370 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Charles S.09-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    I've got an engine noise at 1300 rpm, you diagnosed it as an air flow noise. It's definitely a mechanical issue, not wind flow. It was late in the afternoon when I picked up the car , so I didn't say anything to the service advisor.

  • Richard E.09-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    The service was efficient, thorough and polite.

  • Michael L.08-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great customer service

  • Aliyah K.08-30-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Ryan was a great salesman! He met all of my expectations. Would highly recommend.

  • Kevin C.08-30-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The customer service is first rate & Brenden is the best !!

  • David H.08-29-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    It was super easy and our sales associate was very knowledgeable and helpful.

  • Michelle N.08-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    John is a great member of your service team. Always helpful and courteous! Explains some of the complications of the electric car so I can easily understand how things work. He is a definite asset to Flow Volkswagon of Asheville!

  • Janice B.08-29-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Ryan is great, friendly, attentive and thorough. He takes time with you, explains everything completely and in detail. I recommend Ryan for your Volkswagen experience.

  • Connie M.08-28-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

  • Troy T.08-27-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Communication