Average Score (370 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

370 Ratings

4.8 Average

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  • Karla C.12-04-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    So organized and efficient

  • Carl M.12-03-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Brittney is awesome Thank you

  • Liz K.12-02-2024

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

  • Michael S.11-30-2024

    TYPE:SalesMODEL:Golf RYEAR:2024

    I found my own financing at 4.99% and was told that Flow had obtained financing with a better rate. At delivery and document signing the rate was substantially higher. Also there was a very high-pressure sales tactic to purchase additional insurance packages. I would have walked away if I did not have 1000 deposit already in place.

  • Ethan M.11-29-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Tiffany is an awesome customer service rep (at the least) and saved my holiday weekend getting my GTI in and out on a tire change in the same day!

  • Robert T.11-29-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Rhett B.11-29-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Donna G.11-28-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Because the service was wonderful. They kept me informed of what they were doing every step of the way. I will be using this dealership for all my service needs moving forward

  • Joshua L.11-27-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    I never felt pressure, they were able to work within my constraints and never felt like it was me against the dealer

  • Ava V.11-26-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    I’m very impressed with the knowledge and professionalism of the salesperson and the financial advisor who helped me with purchasing the car.