Average Score (370 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

370 Ratings

4.8 Average

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  • Sunny L.01-20-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Karen L.01-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Morgan was very helpful and professional . Made dropping my car off and picking up very easy . She also kept us informed all day regarding things that needed to be done to our car

  • John S.01-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Suzann A.01-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Eva P.01-08-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Eva was excellent, very knowledgeable and helpful.

  • David W.01-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Lynnette D.01-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Ann J.01-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Kenneth Y.01-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    The service team and parts team were friendly and kind.

  • Kate F.01-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Morgan did an excellent job. She was very kind and knowledgeable. She made sure to have the techs get the work done in the time frame I needed and was a great communicator! Well done The other man at the desk when I first arrived was very engrossed in his computer and didn’t acknowledge me for approx 3 minutes while he completed his computer work