The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2019
If you tell someone you are ordering parts and they will be in on Saturday but can’t start car till Monday and it will be done Monday. You should keep true to your timeframe when you’re not giving a loaner Car. But to not communicate and have to chase down your car is horrible. Wait my car wasn’t done till Thursday we only found out because we called several times
TYPE:ServiceMODEL:TaosYEAR:2024
I always feel welcome at Flows VW in Asheville!
TYPE:ServiceMODEL:AtlasYEAR:2021
Morgan went over the top with scheduling , service and making everything right …. Excellent service
TYPE:ServiceMODEL:Golf GTIYEAR:2024
TYPE:SalesMODEL:TaosYEAR:2025
From start to finish my experience was top notch.
TYPE:ServiceMODEL:TaosYEAR:2024
Worst customer service ever, for the second time, I will never use your services, I rather drive to sc or tn
TYPE:ServiceMODEL:Golf GTIYEAR:2024
John was very helpful and explained everything so that there was no questions, and the tech serviced the car quickly and efficiently.
TYPE:ServiceMODEL:BeetleYEAR:2018
I went in due to a recall on the airbag. When I left, the steering wheel controls no longer worked.
TYPE:ServiceMODEL:TaosYEAR:2024
Everything went smoothly
TYPE:ServiceMODEL:Golf GTIYEAR:2024