Average Score (377 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

377 Ratings

4.8 Average

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  • Leverne F.09-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Love the Asheville dealership and John Sittvilla in service as well as those in parts dept.

  • Douglas C.09-10-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    The service was performed well. I was told the car would be washed, but there is bird feces on the side of the car that was not washed off. I wonder if it was really washed.

  • Lynn S.09-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    great staff and service

  • Lisa B.09-10-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • John C.09-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    My service advisor John is very knowledgable and willing to take whatever time is necessary to communicate information and answer my questions. He is always smiling and upbeat, even when he has to miss the Flow team meeting free lunch to finish serving his customers. As long as he's working there, I'll be going to Asheville's Flow dealership to get service work done.

  • Guy S.09-06-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Expert service on the vehicle

  • Terry T.09-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Very slow and very expensive

  • David D.09-03-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

  • Charles S.09-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    I've got an engine noise at 1300 rpm, you diagnosed it as an air flow noise. It's definitely a mechanical issue, not wind flow. It was late in the afternoon when I picked up the car , so I didn't say anything to the service advisor.

  • Richard E.09-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    The service was efficient, thorough and polite.