TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Average Score (370 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2020
Morgan is great rep and is focused on Customer Service as well as the service visit for the vehicle. I am not sure others in the staff actually are focused on the customer. I do have to say that a comp vacuuming of front would be nice.
TYPE:ServiceMODEL:TiguanYEAR:2019
Love the Asheville dealership and John Sittvilla in service as well as those in parts dept.
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
The service was performed well. I was told the car would be washed, but there is bird feces on the side of the car that was not washed off. I wonder if it was really washed.
TYPE:ServiceMODEL:AtlasYEAR:2019
great staff and service
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2022
My service advisor John is very knowledgable and willing to take whatever time is necessary to communicate information and answer my questions. He is always smiling and upbeat, even when he has to miss the Flow team meeting free lunch to finish serving his customers. As long as he's working there, I'll be going to Asheville's Flow dealership to get service work done.
TYPE:ServiceMODEL:JettaYEAR:2025
Expert service on the vehicle
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Very slow and very expensive
TYPE:SalesMODEL:ID. BuzzYEAR:2025