Average Score (370 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

370 Ratings

4.8 Average

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  • Kathleen S.02-01-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Service was exactly as promised, timewise & moneywise.

  • Doris M.02-01-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    My service was made easy by Tiffany, who made sure that I was given a ride home and back to the dealership during the service while making sure that it was completed in a timely manner. She was friendly and positive while helping me. Tiffany also checks in with me periodically so that I know the status of my repairs. She also checked to make sure that I was up to date with my service needs.

  • Leverne F.02-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • George W.01-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    easy to schedule appointment, all people involved were professional and courteous.

  • Anna D.01-31-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Wonderful service as always!

  • Todd B.01-30-2025

    TYPE:ServiceMODEL:Golf RYEAR:2019

    Great communication and honest information.

  • Ann G.01-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Susan M.01-30-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    The amount of time for an oil change, tire rotation, and inspection seemed to take a long time, I think about 2 hours. No real oomplaints complaints, however, other than time.

  • Emma B.01-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Edward O.01-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024