Average Score (370 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

370 Ratings

4.8 Average

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  • Terri T.03-20-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Love how nice everyone was

  • George W.03-20-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Quality service and staff. Work was done in a timely manner.

  • Aliyah K.03-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Stephanie W.03-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    So I am still having the same issues that I brought my car in to have fixed under warranty.

  • Arthur W.03-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Nicholas H.03-18-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Tiffany, helped me set up the appointment, got me checked in quickly. The work was quick and then I was checked out quickly

  • Mary W.03-18-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Jay C.03-17-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Staff were very attentive to what I wanted and did not pressure me.

  • Jane C.03-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    I’m choosing this rating because John is resourceful, dependable, knowledgeable, and pleasant. He epitomizes gracious hospitality and competent service.

  • Douglas C.03-15-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Our Service Advisor is John Svitilla ,and a key reason we continue to be dedicated to Flow for the care of our cars.