TYPE:ServiceMODEL:ID.4YEAR:2023
Average Score (370 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:ID.4YEAR:2023
Overall the people were curious and helpful in the process, however when I initially set up the appointment and was looking to get a loaner vehicle I was told that the update would only take a couple hours. This seemed to be very wrong as I was then told when handed my loaner that it would be 2 days to do the update fully.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:Golf GTIYEAR:2022
First off John who helped me is a saint. This is in no way a reflection of anyone at Flow in Asheville. It’s the god awful car you embarrassingly call a GTI. I’ve had four GTIs and a Corrado. I’m 45 and I’ve driven nothing but VWs since I was 17 years old. I WILL NEVER own another one and I will get rid of this one the second I possibly can. I’ve actually doubled my payments to get rid of this horrid excuse for a GTI as quickly as possible. VW should be ashamed to put the GTI badge on this car.
TYPE:ServiceMODEL:ID.4YEAR:2022
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Brought my car in on Wednesday to have it serviced due to a recall I was in and out within 30 minutes and had my car washed as well. Always a pleasure coming to your dealership everyone is always welcoming and very kind and professional.
TYPE:ServiceMODEL:ID.4YEAR:2021
Outstanding communication throughout the service experience, especially from service consultant Morgan
TYPE:ServiceMODEL:TiguanYEAR:2020