Average Score (370 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

370 Ratings

4.8 Average

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  • Richard R.04-08-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Veronica C.04-07-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Patrick S.04-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Tobey W.04-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Jay P.04-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Raymond M.04-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    An example of how customer service should be for all businesses. All customer orientated and focused on top notch service and work ethic.

  • Andrea C.04-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Howard B.04-02-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Greeted promptly upon arrival. Reviewed work to be performed. Advised how long work would take. Comfortable waiting area with drinks and snacks as a bonus. Completed work when promised. Pleasant checkout with no surprises.

  • Tiangela B.04-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Arne L.03-31-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2021

    Excellent support from Tiffany for our recent Golf GTI and Golf R servicing! Prompt, knowledgeable, and courteous!