Average Score (370 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

370 Ratings

4.8 Average

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  • Sunny L.05-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Cynthia G.05-02-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Michelle W.04-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Melanie S.04-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Lynn, the service tech for me, was all business and very helpful in answering my questions. Also I like the “feel” of the waiting area, clean and open.

  • Stephen W.04-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Alexa L.04-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    great service but it took a little longer than said it would

  • Scott W.04-26-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    John Svitilla is amazing! Communication was fabulous, everything ready on time. Made sure all was well before I left.

  • Katherine Z.04-26-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Good communication, helpful staff

  • Kelsey G.04-25-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Stefan M.04-21-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    Very helpful customer service