Average Score (370 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

370 Ratings

4.8 Average

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  • Estela T.05-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Gregory H.05-09-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Attention to detail and wonderful customer service!

  • Brenda B.05-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Patricia V.05-07-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    John at the service desk was responsive and informative. Flow provides customers users from and to. Coffee and snacks in the waiting room. And vw, very honest and responsible on recalls.

  • Helen J.05-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Always an exceptional experience at Flow Volkswagen.

  • Haley B.05-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Jesse was so attentive, caring, and made the process as smooth as possible. I truly appreciate how comfortable they make the entire experience, especially at a dealership. I will be going back to Jesse for all my car needs!

  • Billy G.05-05-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Professional and knowledgeable

  • Jefferson B.05-03-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Friendly, helpful, knowledgeable, and diligent

  • Sarah H.05-03-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    I was told that I would receive a call on Friday afternoon and never received one. You had my car from Wednesday evening through the weekend. Unacceptable. It would have been okay had I known what was going on.

  • Jim G.05-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023