Average Score (370 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

370 Ratings

4.8 Average

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  • Wm Lee S.05-16-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Staff were courteous and efficient. Price of service was too high

  • William H.05-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Carrie B.05-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    John was great, informative, and not pushy!!!!

  • Madison K.05-14-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Tiffany is the best.

  • Dawn R.05-12-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Christopher P.05-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    As a shop owner myself. Communication is key. Tiffany was a delight to work with. At the time of pick up, Tiffany was out of the office, other employees on the Audi side handled it with ease. No problems with my visit at all.

  • Shannon D.05-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Kevin H.05-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Zibusiso N.05-11-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Kenneth D.05-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I’ve always received great service here.