Average Score (370 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

370 Ratings

4.8 Average

Models
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  • Tom B.05-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Alexa L.05-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Communicative, extremely time efficient and friendly to work with.

  • Kali M.05-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The service department has been great at getting me in and explaining what is needed.

  • Robert K.05-19-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    great communication and friendly interactions

  • Julie B.05-19-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Service man was extremely helpful and accommodating.

  • John W.05-19-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Brendan worked with me to find the best selection and financing options that worked best for me. Everyone at this dealership has been easy to work with. I traveled from Greensboro to Asheville to buy there and it was worth the drive.

  • Sarah F.05-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    My experience at Flow Volkswagen was excellent. John was extremely professional and made my visit smooth and efficient. He is great front man for your service department.

  • Maggie R.05-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • John S.05-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Great contact by the service team through all aspects of the service visit

  • James A.05-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Optimal service as is par.