Average Score (370 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

370 Ratings

4.8 Average

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  • Patrick S.06-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Brandon C.06-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Friendly service

  • Connie M.06-13-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    First of all the young lady who assisted me, timeliness and my car was clean when the service concluded.

  • Markie I.06-13-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Brendan Burgess is an amazing salesperson to work with! This was my first VW purchase and he truly took the time to educate me about the vehicle, it's features, etc.

  • James H.06-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Jason K.06-11-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Tiffany is amazing

  • Erik S.06-09-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Crisan S.06-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Very friendly, helpful and courteous staff

  • William C.06-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    The service team, led by John, is very competent, concise and clear when explaining the process and eventual work my car required. I especially like the software platform used to convey information and the timely communication.

  • Kim H.06-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Megan made a stressful situation a lot less stressful. She is definitely an asset to your company. I wouldn’t want any other advisor.