Average Score (370 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

370 Ratings

4.8 Average

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  • Paul D.07-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    the dealership has not been my favorite place for service. this time it seemed like they did a good job. it took about 90 minutes but i knew that going in

  • Jesse C.06-30-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Jesse Cole was a huge help with buying our new car!

  • Craig M.06-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Easy to schedule and then revise appointment. Clear communication (with video and photos) ... easy to pay online before pickup.

  • Matthew S.06-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Great communication and efficient service.

  • Kathy F.06-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    It was great! We arrived I. The service garage there was someone there to greet us, and they advised us who our service advisor was. Morgan was great! Went over everything and let us know when our car was ready.

  • Antonia M.06-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Attentive and professional

  • Melissa G.06-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    My oil change indicator was not reset

  • Dustin M.06-27-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

  • James T.06-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    very fast service

  • Samantha H.06-26-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Great service!