Average Score (377 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

377 Ratings

4.8 Average

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  • Charles T.09-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Tiffany and the rest of the team were very responsive to my needs and completed my service in an excellent manner.

  • Richard B.09-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    This is a great dealership

  • Carol B.09-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    The ease of scheduling and getting in.....the friendliness of the staff....the comfortable waiting area.

  • Raymond M.09-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Excellent customer service. Tiffany Edward’s was very empathetic, professional and courteous. Everything that was planned to repair my vehicle was executed and resulted in getting my car back on time. Communications were excellent and the workmanship on the vehicle was excellent. I would highly recommend Flow service Volkswagen of Asheville to anyone requiring service on their vehicle.

  • Aimee D.09-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Morgan was great she had all my concerns addressed and repaired. She is a super star in your service department.

  • Dean S.09-26-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Low pressure. Honest sales and finance employees.

  • Brooke K.09-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Mark H.09-25-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • James A.09-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Epic customer service bar none.

  • Casey N.09-24-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    John was very professional and knowledgeable about my situation.